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e-Statement FAQs

What are e-Statements?

An online version of your statement accessed via e-banking.

Will I automatically receive e-Statements?

Yes they are available within e-banking.

Can I receive both email notification and paper statements at the same time?

You must select to receive either email notifications or paper statements.

Can an e-statement be produced for a closed account?

Please contact us to arrange a statement for your closed account.

Can I change the statement frequency using e-Banking?

Please contact us to change your statement frequency.

Can I opt-out of paper statements if I do not provide an email address?

An email address must be provided to enable you to opt-out of paper statements. This email address is used to notify you when you have a new e-statement available for viewing via e-banking.

Can a statement be saved and viewed as a PDF?

Yes, you can view and save each statement as a PDF.

 

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Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.

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