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What do I do if I forget my Four-digit PIN?

If you forget your Four-digit PIN you will have to login using your Access ID, Password, and Security Token (where necessary). Once logged in you will be able to go through the Four-digit PIN setup process again:

  1. Open the Bendigo Bank app
  2. From the home screen of the app (before you Login) expand the main menu and select 'Reset Forgotten Four-digit PIN'
  3. Enter your full credentials when prompted i.e. Access ID, Password, and Security Token (if required). Select 'I forgot my password' if you can't remember your Password.
  4. Opt to set up Four-digit PIN when prompted
  5. Enter a new Four-digit PIN when prompted
  6. Enter the new Four-digit PIN again to confirm
  7. The Four-digit PIN has now been changed for this device

Please note: You may choose not to set up another Four-digit PIN and continue to use  e-banking. You will simply be required to use your Access ID, Password, and Security Token where necessary.

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Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.

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