What do I do if I forget my Four-digit PIN?

If you forget your Four-digit PIN you will have to login using your Access ID, Password, and Security Token (where necessary). Once logged in you will be able to go through the Four-digit PIN setup process again:

1. Open the Bendigo Bank app
2. From the home screen of the app (before you Login) expand the main menu and select 'Reset Forgotten Four-digit PIN'
3. Enter your full credentials when prompted i.e. Access ID, Password, and Security Token (if required). Select 'I forgot my password' if you can't remember your Password.
4. Opt to set up Four-digit PIN when prompted
5. Enter a new Four-digit PIN when prompted
6. Enter the new Four-digit PIN again to confirm
7. The Four-digit PIN has now been changed for this device

Please note: You may choose not to set up another Four-digit PIN and continue to use  e-banking. You will simply be required to use your Access ID, Password, and Security Token where necessary.