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What are my assistance options? What is the application process? How will we assess your application for financial difficulty assistance? How will we tell you about our decision? What happens if my application is declined? What if I am not satisfied with the outcome of the assessment? Other useful resources
What is Financial Abuse? Who to contact Additional assistance*
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What if the deceased did not leave a Will? What is an 'Estate of' account? When will I need Probate or Letters of Administration? What happens to trust accounts? How long will it take for Estate funds to be released? How do I cancel or change direct debits (automatic payments)? Can the cheque be issued in my name? Is a final statement issued? What information is provided about the accounts before the Estate is settled? Can Bendigo Bank transfer the funds to the solictor's trust account? What if the deceased was a sole director to the company account? What if the deceased had a mortgage? Can the funds be transferred directly to the Personal Representative's personal account? What should be done with the credit card? Can I still operate a joint account held with a deceased customer?
What is a direct debit? What is a recurring payment? On which accounts can I set up regular payments? How do I cancel a direct debit on my bank account? How do I cancel a recurring payment on my debit or credit card? Is there an easy way to keep track of my direct debits and other regular payments? What happens to my recurring payments when I get a new card?
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Where can I use Fitbit Pay? Do I need to have my phone nearby? How do I make a payment? Where can I see a list of transactions made with Fitbit Pay? I forgot the PIN code for my watch - how do I reset it?
Where can I use my Garmin Pay? Do I need to have my phone nearby? Manage your wallet
If I visit a country that is not supported by one of the currencies on the FXgo® card, how can I still use the card? Can I temporarily block my card if it is stolen or misplaced? What if I forget my PIN? How do I reset my PIN? How do I reset my password? Can the FXgo® card be used in Australia? Do I need my e-token to process a BPAY® reload? How long does a BPAY® reload take to process? Are there any countries the FXgo® card cannot be used? Can my backup card be used at the same time as my primary card? How do I reload money onto the FXgo® card? What is the maximum amount I can spend on the card each day? How do I activate my card? Do I need to be a Bendigo Bank customer to purchase an FXgo® card? What happens if the card is lost, misused or stolen? How much can I load/reload onto an FXgo® card? What is the maximum amount I can withdraw from an ATM each day? What currencies can be loaded on the card?
What is PayID? What PayID types can be used? What are the benefits of PayID? Will PayID replace BSBs and account numbers? Who can create a PayID? Is PayID secure? What happens if I lock my PayID? Can I transfer my PayID to a Bendigo Bank account from another financial institution? What if I don't like my PayID name? Do you have to be registered for e-banking to create a PayID? What happens if the PayID I want to use is already registered by someone else? Why might an account not be visible when creating a PayID in e-banking? What should I do if I don't receive the six digit verification code when creating a PayID? Can a PayID be created on a term deposit account? Is it safe to share my PayID? What happens if I lose my mobile phone and that number was also my PayID? Do I need a PayID to make a fast payment? When using a PayID, how do I know I'm paying the right person? Can one PayID be linked to more than one account?  Can I have multiple PayIDs? Can a PayID be used to withdraw money from an account? Can a PayID be used to make or receive overseas payments? Who can make fast payments? Who can receive fast payments? How safe and secure is this? Can you give me an example of when I might need to use a fast payment? What time will recurring fast payments be sent? Do I have a different payment limit for fast payments? How long do I have to approve a payment on a two to sign account? Where am I able to see transaction references over 280 characters? Is Osko by BPay different from BPay? Will it replace BPay or BPay View?
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What do the changes mean for you? What is a credit report? How we use your credit information Tips for a healthy credit report Quick links
What is the Bendigo Bank app Four-digit PIN function? How do I set up my Four-digit PIN? How do I change my Four-digit PIN? What do I do if I forget my Four-digit PIN? If I have been locked out of e-banking, will the Four-digit PIN stop working in the Bendigo Bank app? Can I use the same Four-digit PIN on more than one mobile device? Is the Four-digit PIN function secure? I have deleted my Bendigo Bank app and re-installed it. Will I need to re-register a Four-digit PIN? What do I do if my mobile device is lost, stolen, broken, or replaced? Why won’t the app accept my Four-digit PIN? How do I set up my Four-digit PIN on more than one device? Can I view which of my devices are enabled with Four-digit PIN? What happens if I change the PIN on one of my devices? What happens if I enter an incorrect PIN on one device and then try and logon to another device? How do I remove a device from my Four-Digit PIN enabled devices list?

What is the Bendigo Bank app Four-digit PIN function?

Four-digit PIN is an optional facility that makes logging on to e-banking via the Bendigo Bank app simpler than entering your Access ID and Password.

If you choose to create a Four-digit PIN you can logon by entering the four digits only. You will no longer need to enter your Access ID, Password (and for Security Token users, the Authentication Key), to access e-banking.

The Four-digit PIN login service can be used on up to three different devices per Access ID.

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Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.

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