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What is an Inactive Contact?

When you make either a BPAY or Pay Anyone payment a list of all the ‘Active’ Contacts (payees) will be displayed. This list contains all Contacts that you have paid within the last 13 months.

An Inactive Contact is a payee that you have not deleted from your list of Contacts, but who you have not paid in the last 13 months, so is considered inactive. This helps to reduce the number of Contacts displayed when making payments.

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Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.

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