The Automatic Security Token is only available in the Bendigo Bank app. Your Security Token Settings will continue to apply to the e-banking website or any device that is not registered as an Automatic Security Token, and therefore you will need to keep your existing security token.

Browse our help topics

Topics

e-banking help

Accessing e-banking
Activity
Upcoming
Messages
Security tokens
Touch ID
Quick balances
Technical information
e-statements

Accounts
Move money
Contacts
Security
Four-digit PIN
Fingerprint login
Trouble-shooting
Online FX

Financial difficulty assistance

Frequently asked questions

Financial abuse support

Types of financial abuse
Frequently asked questions

Additional assistance
Financial abuse enquiry form

Vulnerable customer support

Deceased estates

What do I need
Review of the Estate
Funeral expenses
Forms and documents

Identification
Settlement of the Estate
Other considerations
Frequently asked questions

Regular payments

What is a direct debit?
On which accounts can I set up regular payments?
How do I cancel a recurring payment on my debit or credit card?
What happens to my recurring payments when I get a new card?

What is a recurring payment?
How do I cancel a direct debit on my bank account?
Is there an easy way to keep track of my direct debits and other regular payments?
Automatic Billing Updater

Affordable banking

How to reduce your fees

Manage your account

Closing your account

Closing your personal and business accounts
Update my insurance policy

Credit cards

Credit and Debit Cards

Credit Cards
Mobile payments
Personalise my card

Debit Cards
FXgo^® prepaid travel card

Osko and PayID FAQs

What is PayID?
What are the benefits of PayID?
Who can create a PayID?
What happens if I lock my PayID?
What if I don't like my PayID name?
What happens if the PayID I want to use is already registered by someone else?
What should I do if I don't receive the six digit verification code when creating a PayID?
Is it safe to share my PayID?
Do I need a PayID to make a fast payment?
Can one PayID be linked to more than one account?
Can a PayID be used to withdraw money from an account?
Who can make fast payments?
How safe and secure is this?
What time will recurring fast payments be sent?
How long do I have to approve a payment on a two to sign account?
Is Osko by BPAY different from BPAY? Will it replace BPAY or BPAY View?

What PayID types can be used?
Will PayID replace BSBs and account numbers?
Is PayID secure?
Can I transfer my PayID to a Bendigo Bank account from another financial institution?
Do you have to be registered for e-banking to create a PayID?
Why might an account not be visible when creating a PayID in e-banking?
Can a PayID be created on a term deposit account?
What happens if I lose my mobile phone and that number was also my PayID?
When using a PayID, how do I know I'm paying the right person?
Can I have multiple PayIDs?
Can a PayID be used to make or receive overseas payments?
Who can receive fast payments?
Can you give me an example of when I might need to use a fast payment?
Do I have a different payment limit for fast payments?
Where am I able to see transaction references over 280 characters?