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What do I do if I forget my e-banking Access ID and Password?

The e-banking service will allow you three attempts to logon with your correct Access ID and Password. If you do not succeed within three attempts, your account access will be automatically blocked as a security measure.

If you forget your Access ID and/or Password, or enter incorrect details too many times and have your access blocked, you will need to reset your Password.

You can reset your Password by:

  1. Selecting the 'I forgot my password' option from the e-banking logon screen; or
  2. Contacting us on 1300 236 344; or
  3. Visiting your local Bendigo Bank branch.
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Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.

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