What is Screen Scraping?
Screen scraping is a process of automated data gathering It occurs when a customer discloses their Internet Banking Access ID and Password to a third party, which enables the third party to use scraping technology to log in to their customer’s Internet Banking and copy transactional information to support their service. Third parties that use this technology could include online lenders, financial management/investment app providers or accounting package providers.
Screen scraping may occur as a once off, or on a regular basis - depending on the requirements of the third party. The third party and the scraping technology provider may also store Customer’s Access ID, Password and/or transactional data for future use.
As this is a customer initiated activity we do not know the arrangement the customer has with the third party or how the Internet Banking Access ID and Password information is captured, shared and stored. As such we cannot provide any assurance over the security practices of the third party or of the scraping technology provider.
Please note that it is against terms and conditions of our banking products for you to provide your Internet Banking credentials (Access ID, Password and Four-digit PIN) to a third party. We strongly recommend that you protect your Internet Banking credentials at all times.
If you believe your details may have become known to another person or third party, you should log on to e-banking immediately and change your Password.
Browse our help topics
- What is PayID?
- What are the benefits of PayID?
- Who can create a PayID?
- What happens if I lock my PayID?
- What if I don't like my PayID name?
- What happens if the PayID I want to use is already registered by someone else?
- What should I do if I don't receive the six digit verification code when creating a PayID?
- Is it safe to share my PayID?
- Do I need a PayID to make a fast payment?
- Can one PayID be linked to more than one account?
- Can a PayID be used to withdraw money from an account?
- Who can make fast payments?
- How safe and secure is this?
- What time will recurring fast payments be sent?
- How long do I have to approve a payment on a two to sign account?
- Is Osko by BPAY different from BPAY? Will it replace BPAY or BPAY View?
- What PayID types can be used?
- Will PayID replace BSBs and account numbers?
- Is PayID secure?
- Can I transfer my PayID to a Bendigo Bank account from another financial institution?
- Do you have to be registered for e-banking to create a PayID?
- Why might an account not be visible when creating a PayID in e-banking?
- Can a PayID be created on a term deposit account?
- What happens if I lose my mobile phone and that number was also my PayID?
- When using a PayID, how do I know I'm paying the right person?
- Can I have multiple PayIDs?
- Can a PayID be used to make or receive overseas payments?
- Who can receive fast payments?
- Can you give me an example of when I might need to use a fast payment?
- Do I have a different payment limit for fast payments?
- Where am I able to see transaction references over 280 characters?
- e-banking help
- Financial difficulty assistance
- Financial abuse
- Deceased estates
- Regular payments
- Affordable banking
- How to reduce your fees
- Closing your account
- Credit and Debit Cards
- Osko and PayID FAQs
- Unclaimed money
- Lost superannuation
- Australian Taxation Office
- Foreign tax resident reporting
- Comprehensive credit reporting
- Digital Acceptance