Additional assistance
External support agencies*
If you are looking for a specific service in your area, try AskIzzy
*Disclaimer: We do not endorse or take responsibility or liability for the advice provided by any of the agencies or organisations.
Aging Australians
- 1800 ElderHelp - 1800 353 374
- Capacity Australia - capacityaustralia.org.au
- Dementia Australia - dementia.org.au
- National Seniors Australia - nationalseniors.com.au
- Senior Rights Service - seniorsrightsservice.org.au
Domestic & Family Violence
- 1800RESPECT - 1800respect.org.au
- Aboriginal Family Domestic Violence Hotline - 1800 019 123
- Domestic Violence Resource Centre Victoria (DVRCV) - dvrcv.org.au
- LGBTIQ Domestic Violence Information - anothercloset.com.au
- MensLine Australia - mensline.org.au
- Orange Door - orangedoor.vic.gov.au
- QLife - qlife.org.au
- Safe Relationships Project - iclc.org.au/safe-relationships-project
- Safe Steps Family Violence Response Centre - safesteps.org.au
- White Ribbon Australia - whiteribbon.org.au
Mental Health
- Beyond Blue - beyondblue.org.au
- Headspace - headspace.org.au
- Kids Helpline - kidshelpline.com.au
- Lifeline - lifeline.org.au
- Suicide Call Back Service - suicidecallbackservice.org.au
Government & Legal Services
- Centrelink/Department of Human Services - servicesaustralia.gov.au/centrelink
- Community Legal Centre (CLC) - clcs.org.au
- Legal Aid - nationallegalaid.org
- Women's Legal Services Australia - wlsa.org.au
Relationships & Family
- Family Relationship Advice Line - familyrelationships.gov.au
- MensLine Australia - mensline.org.au
- Relationships Australia - relationships.org.au
Disability
- National Disability Service - nds.org.au
- Capacity Australia - capacityaustralia.org.au
Financial Difficulty
- Money Smart - moneysmart.gov.au
- National Debt Helpline - ndh.org.au
Bereavement
- Australian Centre for Grief and Bereavement - www.grief.org.au
- Government Bereavement Assistance - servicesaustralia.gov.au/death-and-bereavement
Addiction
- Counselling Online – Drug and Alcohol Support - counsellingonline.org.au
- Gambling Help - gamblinghelponline.org.au
Browse our help topics
Topics
- What is PayID?
- What are the benefits of PayID?
- Who can create a PayID?
- What happens if I lock my PayID?
- What if I don't like my PayID name?
- What happens if the PayID I want to use is already registered by someone else?
- What should I do if I don't receive the six digit verification code when creating a PayID?
- Is it safe to share my PayID?
- Do I need a PayID to make a fast payment?
- Can one PayID be linked to more than one account?
- Can a PayID be used to withdraw money from an account?
- Who can make fast payments?
- How safe and secure is this?
- What time will recurring fast payments be sent?
- How long do I have to approve a payment on a two to sign account?
- Is Osko by BPAY different from BPAY? Will it replace BPAY or BPAY View?
- What PayID types can be used?
- Will PayID replace BSBs and account numbers?
- Is PayID secure?
- Can I transfer my PayID to a Bendigo Bank account from another financial institution?
- Do you have to be registered for e-banking to create a PayID?
- Why might an account not be visible when creating a PayID in e-banking?
- Can a PayID be created on a term deposit account?
- What happens if I lose my mobile phone and that number was also my PayID?
- When using a PayID, how do I know I'm paying the right person?
- Can I have multiple PayIDs?
- Can a PayID be used to make or receive overseas payments?
- Who can receive fast payments?
- Can you give me an example of when I might need to use a fast payment?
- Do I have a different payment limit for fast payments?
- Where am I able to see transaction references over 280 characters?
- e-banking help
- Financial difficulty assistance
- Financial abuse support
- Vulnerable customer support
- Deceased estates
- Regular payments
- Affordable banking
- How to reduce your fees
- Closing your account
- Credit and Debit Cards
- Osko and PayID FAQs
- Security
- Unclaimed money
- Centrelink
- Australian Taxation Office
- Foreign tax resident reporting
- Comprehensive credit reporting
- Digital Acceptance
- Managed funds
- Superannuation