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Who to contact

We know it may be difficult for you to seek assistance if you feel you're in a financially abusive situation or suffering financial abuse.

Our Financial Assist Support Team (FAST) can help you, We will protect your confidentiality and safety at all times.


  • Phone – by contacting 1300 023 583 between 8.30am and 5.00pm Mon-Fri Victorian time
  • If calling from overseas +61 3 5485 7911
    Email – FAST
  • Post/Letter – P.O. Box 480, Bendigo, Vic, 3552.

You can also get support from these external support agencies.

Bendigo Bank's privacy policy will help you understand what happens with your feedback and how we protect your privacy.

If you or someone close to you is in immediate danger, dial 000.

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Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.

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