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What is the application process?

If you think you are, or will be, unable to meet your debt obligations please contact us as soon as possible.

Depending on your situation we may be able to provide assistance quickly and efficiently over the phone.

Alternatively we may require further information and documentation to help us understand your financial position and determine whether assistance is appropriate.

The Bank may require:

  • A statement of financial position to be completed summarising your current income, expenditure, assets and liabilities;
  • An employment contract and/or payslips;
  • Your account statements;
  • Centrelink statement and/or social security payment details;
  • A medical certificate from a qualified medical practitioner;
  • An employment separation statement;
  • A contract of sale/ sales agency agreement;
  • Other documents which support your request.

Once you have provided us with all the requested information necessary to review your financial situation, we will provide you with a decision within 21 days.

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Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Please read the applicable Disclosure Documents before acquiring any product described on this website. Please also review our Financial Services Guide (FSG) before accessing information on this website. Information on this page can change without notice to you.

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