Superannuation
Need help with your superannuation? Visit our support pages for My SmartStart Super or My SmartStart Pension.
The following topics may also be of assistance or explore our helpful Education HUB articles.
Learn about lost superannuation
When money remains in a superannuation fund for a period of time without additional contributions being made, the funds are eventually sent to the Australian Taxation Office (ATO) as the funds are considered to be "lost" or "unclaimed". You can claim back the value of your superannuation fund by visiting the ATO website.
Visit the ATO website
Insurance in super
It's a good idea to review your insurance cover when your circumstances change. Learn how by visiting our My SmartStart Super support page.
When can I access my super?
Super is a long-term investment for your future, find out when you can access your super and what the circumstances are that may allow you to access part (or all) of your super benefits prior to retirement.
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Topics
- What is PayID?
- What are the benefits of PayID?
- Who can create a PayID?
- What happens if I lock my PayID?
- What if I don't like my PayID name?
- What happens if the PayID I want to use is already registered by someone else?
- What should I do if I don't receive the six digit verification code when creating a PayID?
- Is it safe to share my PayID?
- Do I need a PayID to make a fast payment?
- Can one PayID be linked to more than one account?
- Can a PayID be used to withdraw money from an account?
- Who can make fast payments?
- How safe and secure is this?
- What time will recurring fast payments be sent?
- How long do I have to approve a payment on a two to sign account?
- Is Osko by BPAY different from BPAY? Will it replace BPAY or BPAY View?
- What PayID types can be used?
- Will PayID replace BSBs and account numbers?
- Is PayID secure?
- Can I transfer my PayID to a Bendigo Bank account from another financial institution?
- Do you have to be registered for e-banking to create a PayID?
- Why might an account not be visible when creating a PayID in e-banking?
- Can a PayID be created on a term deposit account?
- What happens if I lose my mobile phone and that number was also my PayID?
- When using a PayID, how do I know I'm paying the right person?
- Can I have multiple PayIDs?
- Can a PayID be used to make or receive overseas payments?
- Who can receive fast payments?
- Can you give me an example of when I might need to use a fast payment?
- Do I have a different payment limit for fast payments?
- Where am I able to see transaction references over 280 characters?
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