What is Touch ID?
Touch ID is Apple's fingerprint authentication technology, which means you only have to use a finger to login to e-banking when using the Bendigo Bank app on a Touch ID-compatible Apple device (iPhone 5s or later, iPad Pro, iPad Air 2, or iPad mini 3 or later operating on iOS8 or higher).
More recent Apple devices offer Face ID (instead of Touch ID) which is Apple's facial recognition technology.
The Bendigo Bank app supports both technologies depending on what each device has available.
To enable Touch ID or Face ID you must already have a Four-digit PIN set up for logon within the Bendigo Bank app. If a Four-digit PIN is in place, you will be offered the choice to enable Touch ID or Face ID. Once enabled, simply tap the biometric icon on the Bendigo Bank app home screen and scan your fingerprint or face to logon.
Browse our help topics
- What is PayID?
- What are the benefits of PayID?
- Who can create a PayID?
- What happens if I lock my PayID?
- What if I don't like my PayID name?
- What happens if the PayID I want to use is already registered by someone else?
- What should I do if I don't receive the six digit verification code when creating a PayID?
- Is it safe to share my PayID?
- Do I need a PayID to make a fast payment?
- Can one PayID be linked to more than one account?
- Can a PayID be used to withdraw money from an account?
- Who can make fast payments?
- How safe and secure is this?
- What time will recurring fast payments be sent?
- How long do I have to approve a payment on a two to sign account?
- Is Osko by BPay different from BPay? Will it replace BPay or BPay View?
- What PayID types can be used?
- Will PayID replace BSBs and account numbers?
- Is PayID secure?
- Can I transfer my PayID to a Bendigo Bank account from another financial institution?
- Do you have to be registered for e-banking to create a PayID?
- Why might an account not be visible when creating a PayID in e-banking?
- Can a PayID be created on a term deposit account?
- What happens if I lose my mobile phone and that number was also my PayID?
- When using a PayID, how do I know I'm paying the right person?
- Can I have multiple PayIDs?
- Can a PayID be used to make or receive overseas payments?
- Who can receive fast payments?
- Can you give me an example of when I might need to use a fast payment?
- Do I have a different payment limit for fast payments?
- Where am I able to see transaction references over 280 characters?
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